Whether you’ve been in the business for a while, or you’re looking to start a new restaurant or cafe, it’s important to make sure you’ve got the right people working for you. Most restaurant boycotts by customers turn out to be closely related to poor treatment from staff. Either a barista didn’t smile at the customer, or the waiter was rude. Even if these incidents were misunderstandings, the customer’s perception of your employees will define their opinion of your establishment and be the decisive factor in whether or not the return.


The Interview

Most people interview prospective employees based on the job they’re applying for. You might ask the man applying to be the cashier about his background with handling money. He may be the best candidate for cashier duties, but if he doesn’t have a lively personality, he just shouldn’t be placed at the hospitality POS. Imagine you’re a customer getting your coffee or lunch to go, and the cashier is soft-spoken or slow. Now imagine the cashier as bubbly and jolly, handing over your change with a “Have a nice day!” and a smile. Which one would you be sure to return to?



It may be that the staff you’ve hired have the lively friendliness you were looking for, and maybe they have the experience too. But you have to recognize that each restaurant, café, or even fast food place has its unique way of functioning. As a result, you will need every incoming employee to be initiated and trained to your establishment’s system. It will also help as a reminder to them about customer care and ensuring that everyone is on the same page with protocols and procedures. This would include safety training and emergency contingencies.


Team Building

Make sure that you incorporate team building and a sense of family with your staff. If someone is having a hard time fitting in, see how you can help them become part of the gang. If they just aren’t able to gel with the other, they may not be right for your establishment after all. A well-functioning staff is collaborative and in sync. By ensuring that there is open communication, any problems that might arise can be conveyed and dealt with easily, and you won’t have to worry about back biting or conflict.



Often you’ll notice that each of your staff members has their own strengths, and these will emerge over time the more you watch them in action. As you identify these strengths, do whatever you can to facilitate them and bring out the best in them. Reinforce them with praise and rewards, and address weaknesses delicately and in private. Offer opportunities for your employees to overcome their weak points, and allow them to shine where they excel.

These few efforts on your part will ensure that you get the best out of your staff, and your restaurant will be a raging success!



If you’re in Australia and you’re trying to get your tax returns sorted out, there are a lot of factors that come into play. You have to consider all of them when you are working on your taxes for the year. This is especially true if you have worked in the country as well. Here are some of the bigger factors that you need to think about.

What is Your Tax Residency?

This is one of the biggest deciding factors in HOW you get taxed while in Australia as well as the amount that you can be refunded. Your status in the country, whether you are a resident or a non-resident, will affect your tax amount and return amount as well. In order to remain in compliance with the tax laws in the country, anyone coming in to work using a temporary resident visa will have to pay a different rate of tax for at least 6 months. Non-residents are taxed at a significantly higher rate that residents are. Make sure that when you leave the country you don’t have any liabilities left over with the ATO.

You Can Get an Income Tax Refund

If by any chance you should become a resident of Australia for the purpose of paying tax after having worked as a non-resident, the Australian government may be liable to you. This means that you might be entitled to a refund for the higher tax rate you were paying earlier. To become a resident for tax purposes, the ATO thinks about your length of stay in the country, your conduct while here, and your standing in the local community. If you can talk to a lawyer or an accountant who does tax return online,you should be able to get a clearer idea of the requirements to become a resident of Australia for tax purposes.


Get that Superannuation Refunded!

Depending on your visa as well as the nature of your residence within the country, you may not be eligible for income tax returns. However, most people are still able to claim superannuation. This is the name given to the percentage of your wages that are deducted before you get paid. This amount is then used to add to your retirement account. If you aren’t planning on working in Australia until you retire, you are eligible to claim a refund for all the money that was deducted. You can apply for this refund as soon as you leave the country after you’re done working there, or when your visa to stay in Australia expires.

If you have any work expenses while in Australia that you paid for on your own, you can boost your tax return with the receipts of this. You will also be able to minimize the tax liability that you are at with the ATO. Some of your actual work expenses are also deductible based on your job, so make sure you look into this as well. With the right factors being taken into consideration and a positive, clearheaded attitude, you should be able to get your taxes sorted out in no time!

How to Finance Your Small Business Start Up


Today’s smaller businesses exist in fresh financial surroundings that forces creative imagination and out-of-the-box thinking as it pertains to financing. Smaller businesses have customarily been the main element driver for economic recovery as it pertains to hiring, but it requires capital, and capital can be tricky to obtain.

When my business partner and I started out our first business, we primarily used relative’s debts capital until we were large enough to get more substantial financing from angel buyers. The simple truth is, smaller businesses patch together their money from a number of different sources eliminated over time. No source of money is necessarily much easier to come across than another. It is determined by your business design, projections, and exactly how you can sell you to ultimately potential financial companions. Whether you are a start-up seeking original seed capital or a functioning small company looking for the money to grow, you need to be flexible, stay positive, and stay vigilant in your time and efforts.

Listed below are five methods for getting started with financing your enterprise:



Most business people and small enterprises these days attended to the realization that they can have to self-fund (also known as “bootstrapping”) their jobs for a substantial timeframe until more formal money opportunities become reasonable. There are lots of ways to do this from personal savings accounts and zero interest bank cards to leveraging other personal resources. If you truly believe in your vision and also have a complete refusal to simply accept failure as a choice, you should feel safe investing you possess money into the business. Subsequently, this can make potential investors convenient knowing you have skin in the overall game. Just keep your eyes on growth and profitability!

Friends, family, and fools

Funding from friends and family is an extremely popular and effective way to gather some original capital for an enterprise. Those closest to you are much more likely than one to consider not only in your perspective, but your capability to make that observation possible. One drawback, of course, is that you will be possibly risking personal connections if the business fails as well as your contract not be set up properly. In order to avoid relatives and family sense like “fools”, I would recommend structuring this kind of financing as a higher interest loan for just one year. Borrow sufficient to launch the business enterprise into operation, build your website, or develop some additional pitch materials if you need to follow big money. So that much as you should avoid accumulating legal fees, it is very important that all gatherings get sound legal services. Not doing this can potentially cost much more later on.


Business Loans

I really know what you’re thinking. Bankers are stricter than ever before about offering loans and unless you have any credit, how will you possibly think about this route? Inside our start, I ran into this obstacle on a regular basis. When writing this short article, I used to be doing some research looking for companies that focus on helping smaller businesses get fast and simple usage of lenders. One company that stood out was all business loans. Seeking any kind of capital can be considered a regular job alone which explains why companies like all business loans can be considered a great way for taking the legwork out of it. Another reason to go after debt financing is the fact that you aren’t handing out a bit of your business.

Angel shareholders

This course is near my heart and soul because we’ve achieved extensive success in nurturing money this way. That said, a lot of it is due to timing and leveraging the right connections. In our go through the “friends and family” road has actually exposed the entrances to angel investment rounds. A great deal of trust can be built giving your early level investor his / her cash back plus interest. But because someone lent you money to establish your business, doesn’t make sure they are the right financial spouse for the long term. When elevating money from angels or VC’s you need to bear in mind that they can own a bit of the business enterprise and afterwards you have a fiduciary responsibility to do something in the needs of the business enterprise and its own shareholders. Bringing in angel buyers is a confusing business, no matter how thrilling and positive the original interactions may be, the devil is definitely in the facts. Know your business plan, be clear, less difficult your valuation with real projections (your investment BS hockey stay earnings models), and create a relationship predicated on trust.

No matter which course you take, it’s likely that you might do many of these sooner or later as your business increases. By the end of your day, you have a small business to perform and none of the matters unless it offers your full attention. So find a practical money solution that also gives you to maintain functions and give attention to profitability growth.

Copyright 2018